I believe when you have a great experience you sho...

I believe when you have a great experience you should share it and let that individual know how much they helped you and how much you appreciated their help.

Well, that individual was Phillip Ursillo and this guy was very cool, calm, and collected with so much patience and knowledge of vehicles and just overall a real genuine person to talk with. I really forgot that I was sitting in a room with a sales consultant, it felt more like a good friend that had my best interest throughout the whole process and with no pressure to purchase!
I am one that likes to do alot of research before I make a purchase so I am always bringing questions to the table. I had many questions on different vehicles and Phil was very receptive in answering to the best of his knowledge, and if there was something he didn't know he would ask the team at the dealership. This shows true Teamwork! We found the perfect and most ideal car, and shall I say it is a beauty!! I had a car to trade in as well and this team gave me the best trade in value towards my 2015 ES350 Lexus. Starting out with Phil in sales, then onto the value for my car with Jeff, next was Mark in finances and Robin with his help showing me how to set up the nav/stereo, these guys are the best and I would highly recommend this group! Also, I stopped back in since I had a question with how the stereo/navigation worked and Robin was very helpful on showing me some of the short cuts on using the system. I wanted to make sure I mentioned everyone and Nicole with the warm and friendly greeting every time I would call and ask for Phil :)
I know for the future we will only being working with this dealership and it will be a life long relationship, they won us over and carry the best vehicles and prices!!

Thank you again Phil, Jeff, Robin, Mark, and Nicole!!

Rick