I hesitated going to Banfield when I got a new pup...

I hesitated going to Banfield when I got a new puppy simply because they're a franchise and I expected the service to be sub-par. However, when I found out my 8-week old pup hadn't had any shots or deworming done yet, my goal was to get him an appointment with a vet ASAP on a Saturday. I called several other veterinary clinics around Portland but was unable to get in for over a week anywhere, so then I caved and called Banfield and was able to get in the same day. Well, I can say I was definitely impressed by their quality of customer service and the kindness and sincerity of both the doctor and the technicians. They didn't try to "sell me" on their products as I had expected, but instead explained the cost difference between individual services and their puppy care plan. I've had plenty of pets in the past who have racked up vet bills like none other, so having the option to pay less than $40 a month to have everything medical covered for his first year was something of a godsend. I would highly recommend this Banfield clinic for puppy and/or dog care.