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Sergio Sedas

4 years ago

The place is nice but the front desk service is lo...

The place is nice but the front desk service is lousy. I got yelled at over the phone by the desk clerk. Apparently he was too busy to take the call and got intolerant, impatient and easily upset. Having paid reservations I decided to WALK AWAY as to not expose my family to this aggression. It is a pity as it used to be great hospitality. I have been staying there for over three years now but something happened to the front desk service. And it has gone downhill since then. I will NOT stay there again. :(

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