The Department of Commerce has become a COMPLETE J...

The Department of Commerce has become a COMPLETE JOKE ever since John Pileggi and other good teachers left! If I could give this place a zero I would!
I've been attending for years, and Commerce Department just gets worse and worse every year!!
There are NO coordinators, the department has NO Manager;
I can't reach ANY teachers to discuss the Diploma of Accounting;
Flexible Delivery is ONLY PART flexible because of 'small demand' so you still need to attend classes if you want to complete a course;
I can't complain to anyone because I'm not allowed to have anyone's name, extension or email address if I don't already have it;
I'm certainly NOT ALLOWED to be taking this complaint higher so here I am after 3 weeks of getting NOWHERE, posting on Google because I can't get anywhere...
I leave emails for teachers and no-one gets back to me;
I call the numbers I have and no-one answers;
Admin have 101 excuses and their advice is call back tomorrow or come in and see someone.
I took time away from work to 'go see someone' and guess what?! No-one is there!!
I found out that there is a course outline for the Diploma, but no-one knows who will be teaching the units, what the text/resources are, and if any or all the units will be available for flexible delivery!
I'm a single mother who has to work full time, while getting an education...How am I supposed get an education at this institution??!
GET YOUR ACT TOGETHER MELBOURNE POLYTECHNIC