My car salesman was Shoaib

My car salesman was Shoaib
His Manager was Kenneth Roque
The finance person was Ramone

They were really great. I went in due to a used Highlander they posted.

Shoaib was really nice and super knowledgeable about the Highlander which surprised me as they deal with mostly Hondas. He's a family guy that just moved to Texas recently and seems to really care about you as a person and not just a customer. Ask for him and he'll take care of you! I hate car salesman usually, but he was amazing! When I shook his hand, the first thing I said is "I don't plan on being there that long" (as I hadn't realized I going to a dealership) and he said no worries well make this as quick as possible.

He brought his manager, Kenneth, in because I was paying in full due to an insurance payout, but it was not the full amount they were asking for and I was not interested in any other vehicle. They could tell I was stuck on the highlander and didn't want to entertain the idea of any other vehicle so they didn't waste my time or theirs and worked with me on pricing. Also, since I was buying a used car, I signed for it "as is" but I was worried after driving it for a day due to seeing puddles underneath and Kenneth told me to bring it back in and they'd take care of it. They gave me a loaner car (the puddles I thought were oil, were actually from the A/C running so it was nothing) He made the mechanics check twice to make sure as well. (I drove it to Oklahoma and back the day I picked it up and it's in perfect mechanical condition)They had no responsibility and didn't have to do any of that for me but they did to ensure I was taken care of.

Ramone was the guy I signed the papers with and gave all my money to. He was great! He was really nice and tried to offer a warranty and stuff but didn't push it.

All three men were super friendly and mind you, I had a very energetic 1 year old boy with me and all 3 were great with him and very understanding. This was the biggest part of my thankfulness of them, my little guy wanted to run and get into everything and it didn't phase any of them, but instead they played with him, held him, and watched after him when he would try to run off to another area. None of them were annoyed or frustrated at all. If that's not great customer service, then I don't know what is.