Parking is expensive and not convenient. Valet or ...

Parking is expensive and not convenient. Valet or self park. Night #1 room service was out of half of their selections by 9:30pm. I had called and been waiting so long for someone to pick up, the operator told me to call back.

Saturday morning room service was wrong. Ordered 2 large coffees for 2 people. Got a pot of hot water and 1 cup. Called down twice. Waiting for the coffee. Also the bagel with cream cheese came up a bagel with butter. No cream cheese on the tray. Not bothering with call #4.

Nice hotel room with a good location. Service was pleasant but a struggle- perhaps hotel size vs staffing? Not sure. OMNI needs to improve their service or it is not worthwhile. Disappointing slightly. No room service again for us. Probably will not reserve here again