Erin Huffmire

Review of Foundation PRO

Through google, I found foundation pro. The free e...

Through google, I found foundation pro. The free estimates is what sold me last year when we were buying an older house. Foundation pro came out and gave an inspection and told us it would be less than $2k to fix some settling that had happened (older house) which made us feel comfortable buying this house due to the foundation not being an expensive issue. Fast forward one year, we were selling our house and foundation pro came out again - due to a ton of miscommunication which we have yet to receive a call back about- and told our buyer that the foundation needed $8k+ of foundation work done. Needless to say, our buyer backed out 2 weeks before we were set to close. We got a second opinion from a highly recommended foundation company and got him to do a thorough check of our foundation and was told it would be about $2k to fix the settling that had happened. Highly disappointed in this company and very annoyed they blew our house deal due to being greedy and trying to get more money out of us. Not the kind of company I want to support and give money too.

EDIT 10/08/2020-
After leaving the review, I was contacted by foundation pro to further look into our disatisfaction with this company. The owner, Bob, called and set up a meeting to look at the area of concern on our house that upcoming week. While he was here, he expressed his concern about this review and had a paper trail trying to figure out why we had such a bad experience with his company. After further review, he said that he disagreed with his colleague on his inspection the prior week and did not recommend foundation work on the area of concern. He offered to pay to have a structural engineer come out and assess the area of concern so we would have an unbiased opinion. We got the report back yesterday that stated "no structural repairs of modification are suggested or necessary for the home to remain safe and structurally sound". This was a huge relief from the confusing estimates we received from foundation pro. It would appear, if you have the same foundation pro inspector, the issue we had should not happen. I will stand by my review because it was how I felt in the moment and I believe that my words on a public platform were the only reason we got any type of answers. I will commend foundation pro- specifically the owner Bob- on being quick to try and make a wrong, right- by following up and keeping us updated.