Tom

Review of JLA Ltd.

Bought four machines had endless problems with dea...

Bought four machines had endless problems with dealing with them. One machine was ex display should of been new! This machine broke took roughly 4 engineers 5 visits to change 1 board as they kept ordering wrong board staff never rang me when they didn t bother to show up. Was told this was a one off.
I was refunded money on ex display machine that took over a week to repair.

Second machine is now broken, it s now been 3 days since reported and every day a message saying there planning on coming that day but no engineer and shockingly again no phone call I have to chase them. I thought my poor service the first time was a one off!
After speaking to Jordan in the complaints department apparently people who rent machines get priority so if your think of paying in full and not renting go else where I bought the four machines as a trial ppl like the big size washers but I can t deal with a company that lies, sells second hand machines as new and staff that treat you a second best because you bought your machines instead of renting!