I really wanted to like this place but my experien...

I really wanted to like this place but my experience was pretty bad. Before and at the time of sale the staff was super friendly and helpful. It was after that things went awry.
The order of events...

1. I purchased the bike I was looking for! It would arrive in "3 days"! Stoked!
2. I was never called about my bike :(
3. When I finally called 8 days later it took them 4 hours to find my information in the computer system only to call me back saying there was a "glitch" in the computer and my bike didn't exist. boo.
4. The 2nd bike I picked out did exist! Then didn't exist. Then existed once again. Yay?
5. The mechanic in back put my bike together in 45 minutes! You rock bike mechanic!
6. I was charged again for the bike. Wait...what?
7. The water bottle cage was not added. No biggie. They put it on while I questioned my 2nd charge.
8. 20 minutes later they found my information in the computer and agreed that I paid for my bike. Thanks!
9. I was handed a voided receipt for the 2nd charge. Appreciated.
10. Everyone walked away.
11. I walked out of the bike shop with my 2nd choice $600 bike/$200 gear without even a goodbye.

That sums up my experience. I didn't make a big deal about any of these issues but I just left feeling like I wish I chose a different bike shop. I love my bike but Ride Brooklyn had nothing to do with that. Happy riding.