UPDATE: 12/28/19..As I suspected, my insurance did...

UPDATE: 12/28/19..As I suspected, my insurance did not require an initial pump. I was able to get the Flextouch without purchasing the useless pump for a copay of $1300.00. Thank God my background is in insurance and adjudicating claims.

My salesperson at Tactile Medical states that you have to purchase a temporary pump that you only use for four weeks before they will submit for the Flextouch pump. She claimed that my insurance (Humana) requires it. Be cautious because when I contacted my insurance company, they stated that they had never heard of that requirement. The initial pump would have a copay of $1262.90, so I can imagine what the Flextouch copay will be. I am starting to wonder if the salesperson is trying to just make more on commission. When I told her what Humana told us, she has been... all of a sudden hard to reach. I have been waiting for someone from the escalation dept to get back to me since Nov 1st.