Irene Gonzalez

Review of Dunes Hotel & Beach Resort

Bad customer service, the person who was at the re...

Bad customer service, the person who was at the reception desk did not speak English, lack of staff, the facilities in poor condition the building where I stayed on the 21st was without light bulbs dark stairs, the door of my room was a problem to open it, no My towels were changed only once they did the room service because the girl could not open the door and I took advantage of the fact that we were there. The food I liked a few times since it was mostly lacking in flavor, there was no variety of fruits. The pools open at 10:30 a.m. and close at 6 p.m., the children suffered waiting for it to open and at the close, speaking is not very short ... I do not recommend anything to do with the instagram photos or website. The guests gave a lot to think about since I doubt they have paid what they charged us. Noooo I liked it