Rachel Lachenauer Review of Tico Restaurant DC
I visited Tico just once for their Unlimited brunc...
I visited Tico just once for their Unlimited brunch at $39. I chose this brunch because there was a mix of sweet and savory foods. Most of the foods were delicious. Unfortunately, the service at brunch was not exemplary and it detracted from the experience and the value.
When we sat down, the waiter told us that he would be very busy and will send out food to us, as opposed to having us order a la carte off the unlimited menu. This was fine with my party because we wanted to try everything. The waiter did have a number of food runners bring out food but they were not conscientious of timing, so at one point we had such a full table that the runner was stacking the lips of plates on top of each other. and continued to bring us food even when we had clearly slowed down our eating pace. This led to a concerning level of food waste once we became full and discovered that the restaurant would not provide to-go boxes. Additionally, since the food runners were not servers they could not refill our drinks. One member of our party only had one drink the entire unlimited brunch and another had to ask six separate times for a single refill.
I understand that these unlimited brunches can be chaotic for the servers but I have seen it done better elsewhere at this price point and below.
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