We wanted to cancel our land line a week ago. I wa...

We wanted to cancel our land line a week ago. I was on hold for 30 minutes and decided to try to cancel on line. I filled out the request form with our cell numbers, no one called either of us. Today I called again, was on hold for almost an hour when a man finally answered the phone. He took down all of my information and then told me he had to transfer me to sales. I was on hold for 25 minutes and they hung up on me. My husband called them and they called him back and then put him on hold for 30 minutes. He hung up and went to the on line chat and told them he was trying to cancel the phone. They said someone would call him back within two days. You have to be kidding! We are going to cancel all of our accounts with Hawaiian Telcom and go back to Spectrum. You people need to get get your act together or you will lose a lot more customers!