A total absence of "service", probably due to the ...

A total absence of "service", probably due to the small number of notaries and therefore they do not have to "look for" the customer.
Telephone often saturated worthy of the answering machines of the multinationals "Remind us later", promise to contact you again but without continuation (after 15 days of waiting), in short, a lack of elementary politeness.
Very disappointing on the part of a notary office, one would have thought that they were educated people ...