We started the day good. We are greeted by the re...

We started the day good. We are greeted by the receptionist and had to wait a little bit for our salesperson as they were busy. I came in there with a car in mind that I wanted to buy. I brought my truck in for a trade as well, they proceeded to check my truck to give me a trade in value. In the middle of this, they could not locate the car I wanted and told me it might be on a test drive but could not track the vehicle, something about them having tracking issues with their cars. We proceeded to wait a while because I really liked the car (2020 dodge durango RT) sales person finally came back and told us that the GM had taken the car for the day and it would be back tomorrow, weird but I still wanted the car and proceeded to the finance side. They gave me that high APR% at the beginning. Mind you I have a great credit score. They rushed back and came out with a better rate but it came with their must by warranty and I wouldn't get this rate with out their warranty. I did not want that warranty because it was useless in my eyes and chose to opt out. They came back with a whole different rate, too high and did not want to let that warranty go. They became less interested in me and gave up. I really wanted that car but their no haggle pricing is BS after they want to add an extra 5,000 to the original price and you get the lowest possible trade value. Wasted my time for nothing.

Update. Staff reached out to me and informed me of more options that were not discussed in my first encounter. I decided to give them another chance because I really liked the car. We came back and got a slightly better deal and settled on that.