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Sandip Madan

4 years ago

Our experience at this dealership has been excelle...

Our experience at this dealership has been excellent in buying a new car in September 2018 and subsequently getting it serviced. We found this to be much better than another one (highly rated incidentally and quite fancy) about 30 miles to its north. We were deciding between buying a 2018 or 2019 Odyssey minivan and a 2018 or 2019 Accord and wanted to test drive both after having done some research online. In that other dealership we were told that they only had 2019 models and there was little or no discount on these since they were very new and in high demand. Dissatisfied, we visited Keeler Honda after calling them and being assured they'd give us very good discounts. They kept their promise.
Our salesman Tom was gracious, helpful and not at all pushy as we test drove two models of the Odyssey and the Accord Hybrid. They didn't play games with the prices either, giving us the lowest one in the range mentioned in online sites and quoted to us by other dealerships. Without need to bargain we ended buying a 2018 Honda Accord Hybrid and were very pleased with the smooth buying process, lack of any unpleasant surprises and good follow up.
Then in April 2019 we had our first service. Again, they were very attentive and took care of a recall and other needs on their own, did work quickly while I waited and their service price was very reasonable. Their dealership is nothing very fancy but we found them to be straightforward, pleasant, efficient and (above all for value seekers like us) well priced. We've got all we expected and more.

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