I recently moved house and then upgraded to the NB...

I recently moved house and then upgraded to the NBN. The NBN is brilliant, but we had a few issues with our bill. I rang iiNet Billing and all the issues were sorted out immediately. The billing representative was very knowledgeable about all of the iiNet processes and easily worked through each of the issues. She was polite and patient with me throughout the phone call. I have been an IInet customer since they took over AAPT and have always found the support to be efficient, helpful and polite.