Ashley Souder

Review of Volume The Salon

My experience was awful. My hair was done by Maddy...

My experience was awful. My hair was done by Maddy, she had to ask for help every step of the way. I didn t pay top prices for beauty school services. I ask for a bayalage. (Dark brown and maroon) and got all over maroon color. First my roots turned a brassy color then attempted to correct it. I paid 130$ for an all over color on which I could of done my self by going to a beauty supply store and purchasing the dye my self. As far as the cut it was horrible the worst hair cut I have ever received. I explained how I was completely unhappy and the owner Erin rescheduled me to fix it . I went ahead and got the cut corrected else where because there is no way I was letting anyone else there touch my hair with scissors. I went to my appointment for the color correction. My roots are not as red but my hair still looks nothing like I wanted. No one even notices the difference from the first dye to the correction . As I was getting my hair corrected I was ask if I needed my hair trimmed, I explained how I had already had the cut corrected. I was asked why I didn t let them do it. I then showed her the pictures in which the stylist who corrected my hair took. She didn t even bother looking at the pictures and listening to my issue. Didn t even offer a partial refund for the money I spent to get the cut fixed. I also was told by my usual stylist she should of offered a conditioning treatment for free because my hair being dyed so many times. I wasn t offered anything not even a sorry. The only thing that was offered was them redoing my hair, in which I am still not 100% happy with! I will never go to anyone else beside my usual ever again. And I am begging you please save your money and hair and DO NOT GO HERE!