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I moved to HARTLAND RUN March 2018 with the excite...

I moved to HARTLAND RUN March 2018 with the excitement of being back on my own and finally having my own space. The experience with my leasing agent was wonderful, it was the actual move in experience that I wouldn't recommend to ANYONE! Before move in, i was able to see the apartment that I would be moving into. When viewing the apartment, i noticed that there were dead ROACHES in the living area (red flag #1). I informed the leasing agent and she informed me that the apartment had been vacant for a bit and that she would get an exterminator to come out before I moved in. Fast forward to move in, I was excited to get my keys, I signed my lease and was ready to move in. Once I got to the apartment everything was fine at first, I started bleaching the counters in the kitchen area, washing out the refrigerator and out of no where a ROACH crawls past my foot. At this point my anxiety levels are through the roof, I hate bugs! Every day almost, I've come across either a roach or a jumbo black water bug.
Management was notified and has been sending out an "exterminator" every other week which isn't helping. I took it upon myself to go out and buy traps and pesticides to reduce the activity of these huge bugs, I got tired of coming home from work and seeing them laying/crawling on my floor. I've followed all of the steps of which I was given on how to resolve this matter, including writing two letters and no one has reached out to me . In those two letters I even showed proof as to why I am unsatisfied with my "home", or lack of.
I don't have company/friends/family over because I am embarrassed about the problem that I didn't cause, there's even what seems to be mold (can cause a magnitude of health issues btw) in the bathroom. I asked to be relocated and I haven't heard back in regards to that matter neither.

I've been taking photos and recording videos of the events that have been occurring since I moved in. I even withheld this months rent to try and get the attention of someone but that didn't help.

I am disappointed in my experience, especially since I've worked so hard to get back out on my own.
I've attached one of the many photos that I have of what I have to go through on a daily basis, hopefully I don't have to continue taking these disturbing photos!

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