Spencer Ryan

Review of Blue Bonnet Chrysler Dodge

Service department is terrible. They started off w...

Service department is terrible. They started off with very good customer service but I guess I was easily fooled. I showed up for my SCHEDULED diagnostic appointment for my truck and was told that it would be ready within a day or two. I eventually called to check in and was told that they had no idea when my WORK truck would even be looked at since they had other vehicles that were already sitting there for over five days. I have never heard of anybody doing business this way and when I asked to speak with a manager, they were supposedly too busy to speak with me so I eventually just picked up my truck and went elsewhere. Oh and they leave your vehicle in a sketchy parking lot with nobody to watch your things. Unprofessional to say the least.