I went in around 9am on a weekday. It was dead. I ...

I went in around 9am on a weekday. It was dead. I asked the guy at the counter if they had any muffins. His response was "we don't do muffins". Funny because on the website it says you do? Ok well since I wasn't offered an alternative I guess I'll just get my coffee and go. Well, that cost me $3.75 (for a basic brewed coffee). A little steep but ok. Then the creamer was empty. Keep in mind I was the only person anywhere near the counter, but at this point the last thing I wanted to do was ask for something else. Sadly, this is the kind of thing that most people come to expect when they think of uptown. Whenever someplace gets hype, service goes out the window. They have multiple disclaimers saying their prices reflect a "no-tip" structure and their employees are paid a "living wage". What that tells me is the guy behind the counter gets paid maybe a couple bucks less than I do per hour to pour coffee in a cup and dose out attitude. I'm sure they do have good food and service at times, but why take the chance?