I had a pleasant experience working with Steve Gio...

I had a pleasant experience working with Steve Giordano to find a Crosstrek. I had to wait a little (understandably since everyone was coming in for Labor Day specials), but once he was available, Steve was able to get me test driving within a few minutes. Steve was super knowledgable and able to answer questions about the car and Subaru in general during the test drive, and he was able to match my sense of humor (which, trust me, helps with the car buying process!).
When we were going back and forth on financing and leasing options and pricing, Steve had the patience of a saint and worked with the finance manager to also work with us, and in the end we all walked away happy! He also drove the actual car that I picked over to the dealership so I could look at my new sweet ride before I left. The finance manager, Wayne, was also super nice when explaining things and struck up conversation that made it feel like everyone who worked at Grand Prix were like family.
Steve was super communicative over email when I had questions before I signed the final paperwork and picked up the car.
I went to pick up the car the next day, and Steve went over the final numbers, required signature docs, and helped find something that was missing from the car before I drove it off the lot!
I'll definitely be referring friends who are looking for a car!