Attended this morning for Health Check (this was f...

Attended this morning for Health Check (this was for two people) as arranged. Reception said appointment is tomorrow. Yet I confirmed the date last week by phone. Haven't bothered to rearrange as have lost confidence in this practice.

Over the last twelve months, have had many problems with your administration regarding prescriptions, nurse appointments (last minute cancellations, not having relevant medication in stock, appointment not entered in practice diary).