Bought wacker plate from this company delivery was...

Bought wacker plate from this company delivery was on time but the wacker did not work as it should so I had to send it back. It's been nearly a month emailing every day asking for my money back as I need to buy another one that actually works and is worth the money but they don't care. If I can give minus five star review I would. People stay away from this company unless you have money to waist. Very disappointed