Cleo Chafin

Review of Blue Care Network

I wish I could give 0 stars. The service and cove...

I wish I could give 0 stars. The service and coverage are beyond awful. The directions for remaining on the enhanced plan are not clear, and they use anything they can to put you on the standard plan, which costs more. No one ever contacted us to say we were doing something wrong, and I am at a loss as to what they think we are doing wrong. Several people in my company have followed all the instructions and still received notice they will be on the standard plan. Of those who are being cheated, many are doing battle, but this shouldn't be happening. As soon as we can get out of this mess that is Blue Care Network, we will.