Andrew Latshaw

Review of North Point Ford Lincoln Mercu...

I went to North Point this past weekend and I had ...

I went to North Point this past weekend and I had the absolute pleasure of working with 2 gentlemen, Mike Roman the sales guy and then Travis Johnson (I believe) was the finance guy. When buying a vehicle, there are plenty of horror stories out there, this was NOT one of them! When my wife and I got there, Mike treated us with the utmost respect and never once did we feel pressured at all. After several days of texts, emails, and phone calls prior to Saturday, there was still some minor confusion on the options and availability on the vehicles I was trying to choose between. Finally, Mike reminded me of the criteria that I presented him with and had forgotten myself, he not only found the one vehicle that matched every requirement but made sure he had it there in stock prior to my arrival. After the dealing and price point was reached, it was on to Travis for the financial side. Having bought a few vehicles in my adult life, I can tell you from experience that financial stuff has never been a swift and or easy process until this past Saturday! Travis had us in and out in no time. Prior to going through the additional options, he asked us what we needed, what we would be willing to consider. There were a couple times he said out load as he was reading: "No, you do not need that, I am not even going to bother!" That tells me that he understood our needs and did not try to sell on anything that he understood we would not want, need, or have interest in. That is a rarity these days! I can say with absolute sincerity that the buying process with Mike Roman, and Travis Johnson was not only swift and easy but it was a pleasure and memorable! If you are looking for a new or used vehicle, I would recommend these guys every day of the week!