J

Jacob Jackson

3 years ago

This was the worst dining experience I've had in a...

This was the worst dining experience I've had in a while. We came in for brunch around noon and our waiter didn't come by our table for over half an hour after we sat down. We ended up having to flag down a bartender who told us we could go ahead and get in line for the buffet and that our waiter would be by soon.

We got in line, but just about every single dish in their buffet was empty every single time we went up for another plate. The only buffet tables with plenty of food on them were the omelette bar, and the taco bar. Once we sat back down, we realized that we STILL didn't have silverware so half of our table couldn't even eat their food.

Once our waiter finally came by the table, he said he would be right back with everyone's mimosas. IT TOOK ANOTHER 30 MINUTES. I felt like I should have ordered my second mimosa immediately after he brought our first order, because I'd likely be done with it well before the second one got brought out.

I get that being short staffed is rough and makes everything slower and more difficult, and I think it's more the management's fault than our server's, but if you're so short staffed that people are waiting 30 minutes to have the waiter come over and introduce himself, maybe you shouldn't be doing things like blasting house music on the patio to draw people's attention or filling every single table with as many people as possible.

Hope you enjoyed the $22 for brunch, you just lost out on a lifetime customer because I'd rather eat trash than put up with that dining experience again.

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