Juan M

Review of Exempla St. Josephs

2 1/2 hour wait in the Emergency ("and in the Fast...

2 1/2 hour wait in the Emergency ("and in the Fast Track" section none the less....). At first, it seemed like it would be quick, but really they just moved us from one waiting room to another. 4 nurses came in to ask the EXACT same questions, tell us a doctor will be in "soon", then more waiting, and really no one during the last hour or so. No real communication. No sense of urgency or any desire to actually help us from any one there (I didn't see many patients, but I'm sure they were busy)
PA finally comes in, after we complain. She was nice enough, but I think that was partly because we complained. 5 min exam, stitches, a band-aide and a tetanus shot.

Leaving this review because of a similar wait experience a couple months back with our mom, but didn't think to post anything at that time.

But we're stuck going here for emergencies and urgent care because of our healthcare coverage.... Just feels like there has to be a better (more efficient) way

Exasperating experiences overall