The sales pitch, staff, and everything was great. ...

The sales pitch, staff, and everything was great. It was a promising situation until they did a terrible job on part of the roof that they are refusing to fix properly. The rest of the roof looks amazing but this is how they left our roof! (picture below) There are two of these areas, both of which stick out like a sore thumb. This is ridiculous and unacceptable. Completely unhappy with the results and lack of professionalism to fix their mistake.