Rude and unprofessional. My husband and I both own...

Rude and unprofessional. My husband and I both own the company. As I tried to call and return the things because they added $80.00 to the price, they got rude because I wasn't on the account. They wouldn't even tell me what all needed to be put in the box to be returned. My husband is calling right now to put me on there and I'm sure they are still going to be rude and not tell me the reason for the extra $80.