They have some on the most disgusting, miserable, ...

They have some on the most disgusting, miserable, nasty reps I've ever encountered. I get they are trying to collect a debt, however, they don't know people's circumstance or situation. I left a voice mail for a "Charles" two weeks ago and never received a call. I hope none of them ever have to endure hardship or a chronic illness which would prevent them from doing anything in life they would normally be able to do. There is no empathy or understanding. They are miserable individuals!!!!!!!!!!!