UPDATE - OUR PERSONAL EFFECTS ARRIVED AND THERE WE...

UPDATE - OUR PERSONAL EFFECTS ARRIVED AND THERE WERE 2 JACKETS STOLEN (ONE A CANADA GOOSE AND ONE LEATHER) To any business or consumer STOP before considering using this company, I have no reason to have issues with this company other than the purely terrible service I have received, I list this down below.
I am horrified and the fraudulent & terrible service I have received with this company for international shipping out of the USA.
(Note I have still not received my shipment 3X suitcases of personal effects)
I am genuinely surprised that companies like this still exist in the modern age, and suggest that there be further enquiries into the validity of this business.
To anyone thinking of using this company STOP, they lie to get your business stating they provide an "door to door" international services when actually all they are doing is "booking" FedEx in my scenario and then when there are issues (such as this company not providing international customs documentation) they provide you a paid number you need to call with nonexistent service, email details that no one responds to, and also begin the process of "ghosting" your requests for assistance & reminding the business of their duty of care.

This company
1. Promises door to door services & takes the money
2. Hands over immediately to a standard courier company
3. Washes their hands of the shipment, and does not provide the shipping company any details relating to the contents of the shipment or customs requirements, even though you complete all of the customs declarations with the company
4. Provides you unattainable phone numbers in different companies & non existent email addresses with no response
5. Stops responding to your enquiries once you realize that you have been scammed

Avoid like the plague