A SHAME service. It's been two weeks since I've be...

A SHAME service. It's been two weeks since I've been waiting for an order that has never arrived, a delivery notice has never been left. FALSE online tracking as they continue to write to have come to deliver the package but there was no one home, when they are 2 days at home waiting and no one has passed !!! The site does not send me the form of assistance, the phone only respond to mechanical items that do not give any help ... how should I do ?? SHAMEFUL AND PUNCHING SERVICE, TO BE ADDRESSED TO CONSUMER DEFENSE ASSOCIATIONS. NEVER AGAIN!!!! 1 star just because you can not give less, you are shameful cheaters