Lynn Hagan

Review of Optimum RV

Bought our Flagstaff from Optimum RV, our Saleman ...

Bought our Flagstaff from Optimum RV, our Saleman was Shawn. We stopped late in evening but you'd have thought we were first morning customers. Told him what we were looking for, our priority list. We traded our 5th wheel in as we wanted to downsize to TT....Everyone at Optimum RV was great to work with, especially Shawn....pictures are of our Maiden Voyage. As always we found a few minor issues so I'm hoping SERVICE after the sale is great also.
Love our camper
Bob and Lynn

Dec 26th, 2018

Automatic levelers broke OCT 26th, Awning was missewed.
Optimum did take pictures also in Oct.
I called Dometic they said they never received them, I called and told Jodi, so I called Dometic myself and sent pictures in to show them the awning, they notified me that they got the pictures and where going to replace the awning, I notified Jodi by email with this information, Ive since called and emailed Jodi and was told it hasn't arrived----- but I had the Carrier Name and and Trailer No with delivery date of Dec. 20th, and person who signed it in.

They seem to be on top of getting the parts and so forth just seems like it's taking longer than necessary.