I heard so many good things about this place and r...

I heard so many good things about this place and really wanted to enjoy it. But, my experience was far from that of others. First off, they sold off chunks of tickets to schools and there were no additional shows. Then, there was a mean lady at the entrance who said that the museum was at full capacity but we could visit this other room while we wait. This other room was just a tiny nook filled with videos from the world (nothing outstanding). We were done in 5 minutes and when we came back, she still maintained that the museum was full. We visited the upstairs place while we waited and this person with a very supercilious attitude addresses my kid and says that he needs a ticket to there (which we were never told!). I overall thought it was a total waste of time. There were hardly any outstanding exhibits. My son was disappointed that he couldn't see the puppet show and the people had a very bad attitude..