Corey Foster

Review of Mellow Mushroom

Visited Saturday, 9/10/16 late afternoon. Let me ...

Visited Saturday, 9/10/16 late afternoon. Let me preface this with my hopes that this was just an off evening for this location. I have had many great experiences at other locations, mostly in N.C. But this was possibly the worst restaurant experience I have ever had. We were seated quickly as they were only moderately busy. It took 10 plus minutes for our server to get to the table after being seated with no silverware or napkins. Drink orders were taken. 10-12 minutes later our drinks arrived with one missing and again no silverware or napkins. We quickly ordered food and reminded the waiter of the missing drink. He came back with the drink a few minutes later. Our appetizer arrived and it was the bright spot of this experience but again with no napkins, silverware or plates. Warm & tasty as ordered though. I finally asked for napkins & silverware. Some entrees finally came after a very long wait. I asked for silverware & napkins again and watched the waiter proceed to dry off plates instead of rushing right back with my second request. The soup and salad that were ordered never came. The 2 of 3 entrees that did arrive were not warm at all. The grilled onions on one were even cold. The other was supposed to have grilled onions that were raw. We reminded the waiter about the soup and salad. We promptly told him not to worry about it when we realized that he had forgotten to put them on the order. We finally had to get up to go ask again for silverware & napkins and for the third entree. We finally got the silverware & napkins and the third entree came a couple of minutes later. It was supposedly fresh from the oven but it was only luke warm. This whole time we were being told that they were short staffed while we saw 3 & 4 employees just walking around doing nothing. The worst part though was a waiter who simply did not care. He even walked away toward the end while we were talking to him. The manager finally brought the bill (after we asked for it two times) and apologized but it was past the point of making things better.