Very bad experience which called into question the...

Very bad experience which called into question the confidence I had in the Renault brand. After an excellent 8-year experience with another Renault dealer, I bought a Dacia Sandero on May 12, the day after the de-containment. By email, the sales representative sent me a copy of the advertisement posted on used Renault, with the photo of the car and a technical sheet. No information on the condition of the body. I sign on May 13th asking that the car be ready for delivery on June 20th. Living in the Oise and having travel difficulties, I asked a friend to come and collect it. Once I got the car home I quickly noticed "the many scratches, dents and even a hole in the windshield. I asked the sales rep for the photos before the purchase, he refused. I repeated the question to the manager a few weeks later, he did not hold back from answering me. Another Renault garage made an estimate in the amount of 500 for the repair. Among other things, from the start, there has been a noise in the hood which has forced me to already make two appointments with another Renault dealership. After discussions with Renault customer service, I filed a complaint without obtaining any satisfaction. I can only deduce that RENAULT authorizes and covers these forms of not very transparent practices