J R

Review of Finish Line Corp

I will never order anything from finish line again...

I will never order anything from finish line again. I originally placed my order on 12/9. First they sent me damaged shoes so I have to request to exchange them. Originally told me they would be here by 12/19. Shoes were never shipped out. The shoes I returned for the exchange were delivered to them on 12/17, still no replacement shoes sent. I called them everyday this whole week with no one helping me. Every time I ask to speak to management no one will transfer me. No response to emails either. I have been promised by 6 different people that the shoes would be here before Christmas, don't worry they said. Now it is 12/21 and guess what? No shoes have been shipped. I called again, a different number this time, and now I am hearing, your shoes won't be here by Christmas! This company is a complete joke, you do nothing to help your customers and fulfill the promises you have made to them. I ordered shoes well ahead of time for a Christmas present and now I won't even have the shoes I ordered because finish line does not quality check the products they send out and does not care to keep the promises they make. Adding 88 points to my rewards so I can have $20 off another purchase if I make that purchase within 30 days makes up for nothing. I just wanted the shoes I ordered on time for Christmas!