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Service dept is awful. Bought a 30k$ truck and wa...

Service dept is awful. Bought a 30k$ truck and warranty. Service dept is not paid to listen to noises that are normal. Direct quote from manager. The clunking noise in my front end made my neighbor come out of his house to look at what the commotion was. This is 'normal' according to manager that watch the video I recorded.

Brought the 2012 f150 in for warranty work and had them do an alignment, tranny service and oil change for 30k service. Steering wheel was cocked to right when I brought it in and that was what I wanted corrected so the blinker would cancel on a right turn. They failed to fix any of the metal on metal clanking noises and charged me for the services only for me to have to come back again to straighten steering wheel.

One run around after another. Wasted hours for no gain and problems still remain.

Go somewhere else!

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