Just drove home my newly leased 2015 XC60...the 3r...

Just drove home my newly leased 2015 XC60...the 3rd car I have either bought of leased from Smythe (my husband purchased his used Volvo 960 there two years ago). As always it was an excellent experience! Both Kristian and Alex are professional, extremely knowledgeable, courteous, caring, friendly, very pleasant and they made the entire leasing process seamless. I had extended my previous lease because Volvo was supposed to come out with a new engine for the XC60 but this was delayed beyond the allowed lease extension time-table. The lease extension process was tedious but Kristian was with me throughout the process assisting me however I needed. Although I was disappointed that Volvo (the company) made this decision to delay the new XC60 engine, Kristian went out of his way to assist me in getting a new car and the lease extension and he worked with me to bring the monthly new lease cost to within my guidelines. Whenever I had a question or concern, Kristian immediately responded with answers. When I picked up the car, Kritian patiently and professionally sat with me and helped set up my phone, Bluetooth, went step-by-step through the Navigation module and I know if I have any further questions all I have to do is text and he will answer every one with a smile.
Actually, everyone at Smythe Volvo goes out of their way to make sure all issues are dealt with promptly and resolved. During my lease-extension period with my 2013 XC60, I had a minor fender bender and needed it repaired quickly before my extension expired. Tony got me an overnight appointment in service and Doug went above and beyond by arranging an immediate appointment at the body shop so that the repair could be promptly done before the lease extension expired. I could not have asked for or received better service.
I have never had a bad experience at Smythe and I will be purchasing (or leasing) all my future cars from Kristian and Smythe Volvo. Now that I have my new car, the only down-side is that I will not be visiting Smythe very often and I will miss that because I feel like they are all my friends and everyone there makes you feel that you are the most important customer they have!! You can't ask for more than that.