Disclosure: I drive a Lexus IS350C. Previous owner...

Disclosure: I drive a Lexus IS350C. Previous owner of other luxury/sport vehicles from Mercedes, BMW, and others. I have no personal connections with anyone from this dealership. I write this review only because I felt compelled after the honest and exceptional service they provided to me.

The service at Lexus at Nashville is phenomenal. I took my car in one night due to a problem with my convertible s hardtop (actually my care of the hardtop) and was expecting this to be at least a weeklong repair. Instead, I was notified the next day (a Saturday) that the problem was already fixed and that they will also have the safety recall taken care of by the time I picked up my vehicle. The fact that no major repair was really needed I found to be especially trustworthy. Ask for Eric Jones, I don't know where they found this guy, but they need ten more of him. He is the epitome of exceptional service and attention to detail. Everyone from the receptionist s desk to Eric cannot be spoken more highly of it is, I m convinced, the result of a department very well run. I ve had service with Mercedes, BMW, and others, and while they were all great, Lexus distinctly surpasses them all.

Look no further.