My experience with ECP exceeded my expectations. I...

My experience with ECP exceeded my expectations. Initially I was weary of extended warranty package because the selling dealership did not provide a contract for the purchase of the warranty. After multiple calls to the dealership I grew frustrated and gave up. Fast forward one year and I needed to file a claim after receiving a golf ball size rock chip on my windshield. The selling dealership was under new management and worked with me to resolve their failure to complete the warranty registration. I filed a claim directly with ECP and got an immediate response. Since the rock chip was in my line of vision I asked for a windshield replacement instead of a repair. ECP approved the replacement the same day my estimate was submitted. They are also working with me to find a local dealership to assist me with further warranty needs since my selling dealership is out of state. Initially, I was jaded about extended warranties since my selling dealership failed miserably with customer service. Now that I have been in direct contact with ECP I would definitely consider buying an extended warranty on future car purchases. Thank you ECP for being so easy to work with!