4 years ago

Stayed the weekend for girls birthday bash. Packag...

Stayed the weekend for girls birthday bash. Package deal. Room decor very dated carpet torn and filthy. Given vouchers for drinks food and spa .the breakfast buffet was listed the time served as 2 pm went to eat restaurant was closed with no explanation...went to bar lounge to get some food. After waiting for a long time bartender finally checked on our order...food came out cold and looked terrible with no explanation when we asked about why the food was cold he said the cook didn't turn on the light to signal the food was ready so he didn't know it was sitting there getting cold...no apologies...then went to spa where things got worse..no eucalyptus in the eucalyptus room clerk said they ran out...outside pool was actually closed because their lifeguard went home..we had guests meet us there to swim with us and they PAID to do so without being told the pool was closed!!! The place is old and doesn't look like they are maintained at all.rude employees topped it all off..won't be back anytime soon

Comments:

No comments