This company is full of liars. Technicians dont sh...

This company is full of liars. Technicians dont show up when "scheduled." When you call just to verify your appointment you are given contradicting information. Today was the FOURTH time I called off work for them to come fix my broken service. It was scheduled between 9-11. At 1130 I called and was told it was scheduled from 9-1. (Wrong) Called them again at 230 and was then told we "escalated your order to the maintenance team. What does that even mean? Once again, at 330 I called just to remind them they never called me back. No answers or explanations on why their service is pathetic.But he did confirm a Tech was scheduled between 9 and 12. Oh wait, so now its 12? Not 11 or 1 pm? My second phone call was with a rep named Tony. Who insisted he would call me back in a half hour. When I called them back another Rep told me "no Tony works here." Its sad that Direct Tv and our rental agency is allowing this sham company to tarnish their reputation.