AVOID TROY HAGEMAN AT ALL COSTS!!! When dealing wi...

AVOID TROY HAGEMAN AT ALL COSTS!!! When dealing with Remax Momentum and specifically Troy Hageman, we were only treated fairly when he wanted our application and deposit. After that, our experience was characterized by slow or no responses for maintenance (we learned to just directly reach out to the maintenance man instead of going to Troy), no help in explaining how to deal with a terrible HOA group who have nothing better to do than play favorites in how they enforce rules (Troy never supplies us temporary parking passes in 2 years), and worst of all, a defensive and combative attitude when our residence was found to have bed bugs. (The exterminator we used explained that the bugs were in the residence for at least 4-6 months based on his 10+ years experience and we had lived there about a month when they were discovered. Troy refused to believe it could have been a prior tenant, and we were refused an audience when we asked if there would be any help with payment.) So if you don t want that type of experience (who would?), then steer clear of this company and especially Troy. You can tell he s terrible at his job if you simply look at the trail of bad reviews involving him on Google. There are even nondescript reviews from people of the same last name (I assume his family) trying to lazily boost the company reviews that he has single handed lowered. What a dishonest way to try to hide your poor track record of service, but I m not surprised.