Brian D Review of PEP BOYS AUTO PARTS
I have been going to this place for well over two ...
I have been going to this place for well over two years and my wife started to go as well. As a result of them not being upfront with me about my brake rotors not being covered I will not be going back to this place and neither will my wife. And I will not in any way recommend this place to anyone.
To try to cover themselves they said that my brake rotors were not covered even though my rotors were within the specific guidelines of the mileage and since they were under warranty they told me that since I drive for Uber and Lyft that I cannot in any way be covered. They told me that the brake rotors heat up and cool down too much and that is why they are warped. They also told me that I am commercial when in reality I do not need a commercial license or commercial plates. I feel they should have been professional with their work and fixed it and let me know that under warranty this is what it says. But they don't do that so instead they tell me it's going to cost me hundreds of dollars now to get new rotors. They told me that they would cover the brakes but how are the brakes under warranty when the rotors are not? That doesn't make any sense. I will never recommend this place
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