Called to find out what was going on w my insuranc...

Called to find out what was going on w my insurance..haven't received Bill's for 2 months only to find out the "marketplace" cancelled my policy saying it was a "voluntary" cancelation..I have never cancelled nor called to cancelled.. and they have NO record that I called! went through 3 people at marketplace a Gwen, A Ray Baxter and Julie Lee... All 3 had terrible customer service.. if it wasn't a statement that showed on their computers they could not help.. This was totally the "Bcbs marketplace" screw up on their end yet they can't get me reinstated for up to 30 days.. yet I already paid them 2 months totaling almost 2200 dollars.. not knowing I wasnt insured! This company marketplace is just that.. they make you feel like a herd of cattle just push you through at their convenience and then throw you out whenever they like and Never apologize or take ownership for their mistakes..! Worst part is gosh I I get sick or have an accident bcbs won't cover till at least a month..here's praying I don't need medical care anytime soon! Moral of this story God help us who have to use bcbc