Overall, Rainbow Property Management was a pleasur...

Overall, Rainbow Property Management was a pleasure to work with. The staff was very friendly and professional. Paulette was extremely helpful with maintenance requests and very understanding with other concerns that popped up. Stephanie was very considerate when it came to our deposit and move-out charges. After reviewing some of the move-out charges with her she was able to get us a full refund! Document (in writing and pictures) the condition of your rental when you first move in... this will make the move-out process 100 times easier! The only challenge with this property management company was viewing the properties before renting. They only had one time (Saturday morning) to do this and we kept getting bumped off the list, despite getting to the office right when they opened, because they "didn't have keys." Get there early and know exactly what properties you want to view!! Other than this, we were very satisfied with Rainbow Property Management.