Chelsea Millgate Review of Amsterdam ID Aparthotel
The hotel is absolutely lovely, the apartment was ...
The hotel is absolutely lovely, the apartment was in a wonderful condition and the reception staff were welcoming, fun and helpful. We especially enjoyed the sauna!
This would have been a 5 star review if it wasn't for the awful experience we had at their restaurant. The waitress didn't seem to know what she was doing and when our food did finally arrive (50 minutes after ordering) the food was under-cooked; raw chips, raw halloumi (!?) and some orders were wrong. When we complained the staff didn't really seem to care, one even shrugged and walked off.
We spoke to the hotel manager and she said she'd discuss with the kitchen manager but I would advise anyone going to this hotel to avoid the restaurant at all costs; there's plenty of other places surrounding the hotel that do a lovely meal! We went to the breakfast club after the above ordeal.
Shame about the poor service/food otherwise this hotel would have got 5 stars from me!
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