Darla Baker

Review of City Utilities of Springfield

I had a house that the lights were flickering, I c...

I had a house that the lights were flickering, I called CU for assistance. They came to the house, got up on the roof, cut all the wires to the house and took the meter and left due to a problem in the meter box. Did not call me (the owner of the house) and left the young female (in the midst of a stay-at-home order) with no power, no heat (on the coldest night). They gave me no option to try to get it fixed immediately, just cut the power and left and told me I had to get a city permit before they would turn the power back on. I cannot believe they didn't call me or give me any other options before just cutting the electric to my house and leaving my tenant defenseless. This is OUTRAGEOUS!